Our policy lasts for 30 days after your order has been delivered. If 30 days have passed since your product(s) were delivered, we unfortunately cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
- Gift cards
- Some health and personal care items
To complete your return, we need a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.Please do not return your purchase to the manufacturer.
There are certain situations in which only partial refunds are granted (if any)
- Any item that is not in its original condition, is damaged or has parts missing for reasons that are not due to our error
- Any item that is returned more than 7 days after delivery
Refunds (if any)
Once your return is received and inspected, we will send you an email to inform you that we have received your returned item. We will also notify you if your refund has been approved or denied.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within 5-10 days.
Late or missing refunds (if any)
If you have not yet received a refund, first recheck your bank account.
Proceed with contacting your credit card company, it may take some time for your refund to be officially posted.
Proceed with contacting your bank There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us at [email protected].
We currently offer no refunds if your item was a gift.
You will be responsible for paying your own shipping costs for returning your item. Shipping charges are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.